At Dhanika Diamonds, we want you to be completely satisfied with your purchase. If for any reason you wish to exchange your diamond jewelry, we offer the following exchange policy:

Eligibility for Exchange

• Exchanges are available for diamond jewelry purchases made within [time frame, e.g., 30 days]
• Exchanges are only available for items in their original condition, with all tags and packaging intact

Exchange Process

• Contact us at dhanikadiamonds@gmail.com or +91 8714174666 to initiate the exchange process
• Provide your order number, reason for exchange, and desired replacement item
• Ship the original item back to us at [return address] within [time frame, e.g., 7 days]
• Once we receive the original item, we will ship the replacement item

Exchange Options

• Exchange for an item of equal value
• Upgrade to an item of greater value (paying the difference)
• Downsize to an item of lesser value (receiving a store credit for the difference)

Restocking Fees

• No restocking fees for exchanges of equal valu
• [Percentage, e.g., 10%] restocking fee for upgrades or downsizes

Exceptions

• Custom orders, engraved, or personalized items are final sale and not eligible for exchange
• Special orders or items that have been altered or resized are not eligible for exchange

Exchange Limitations

• Only one exchange per item
• Exchanges are only available for items purchased directly from Dhanika Diamonds

Warranty Repairs

• Repairs under warranty will be handled separately from exchanges

Changes to Exchange Policy

• We reserve the right to update this exchange policy at any time
• Changes will be posted on our website